STEER Approach
Approach
The STEER approach is adept at unleashing the full potential of an organization. It’s quite simple, when your team works, your dream works. This is how we take your team to optimum performance.
SELECT
The first step is to guide you on ‘how to select the right people’ for your team.
Our method starts with discussions aimed at building a structure, defining roles and identifying what new positions need to filled to take you further on your vision.
Here are the steps we take to help you make the right selection:
- Discuss with the Business Owner & Existing team
- Propose the Organization Structure
- Define Departments & Roles
- Define the Reporting Structure
- Define Hierarchy & Designations
- Identify Gaps
- Start Hiring for the Gaps
We design and train business owners on policies for the following:
- Leave
- Attendance & Overtime
- Holidays
- Compensation Structures
- Statutory benefits – PF, ESIC, Bonus, Minimum Wages and Other Applicable Benefits
- Non-Statutory Benefits for Health and Security
- All Employment Letters
- Disciplinary Methods
- Exit Terms & Procedures
- Employee Handbook
At this stage, for some companies, we hire and train an HR executive and set up all HR processes to manage the documentation part of the above processes and manage all team communication.
This is a magic step! Business owners will see people grievances melting away and a sudden surge of positivity in the team.
TRAIN
The next step is to train business owners on managing the employee life cycle: from joining to exit.
Most business owners have best interest at heart but due to lack of HR expertise and past experiences, end up adopting policies that result in negative people behaviors – like frequent absenteeism, uninformed leaves, unexplained exits, repeated mistakes in work, delayed work, cold responses from team, and sometimes even fraud and theft.
ENGAGE
Once we have got the team to trust the organization with our first two steps, we start building systems to ensure they enjoy working together.
We concoct a perfect genuine mix to keep your people engaged and happy.
This is how we improve interpersonal relationships:
- Defining the Vision, Mission & Values
- Trainings on Behavioral Skills
- Bonding Activities
- Counselling Sessions to Bridge Communication Gaps
- Taking decisions on Non-Performers & Problem Makers
Our top-down approach involves defining and designing each of these parameters:
- Strategic Goals
- New Initiatives for Improvement
- Transactional Goals – KRAs & KPIs
- SOPs and Performance Standards
- Review & Feedback Mechanisms
- Tracking and Correcting Course
EVALUATE
When the right people are primed to the organization and to each other, you are ready to take
off.
It is time to assign goals and evaluate their achievement.
REWARD
After showing the discipline to achieving these four steps, rewards are in order. For a business owner, business results and a great team are the rewards. But, you need to reward your team for putting in their heart and soul at work. Such recognition goes a long way to keep people excited to work at a great place every day.
We design some cool recognition and rewards for excellent behaviors displayed through the year. Remember, what gets rewarded, gets repeated.
Sign up for next webinar to know more about the STEER approach and start your journey to building great teams!
